Newcastle School for Boys Parent Handbook 2008 / 2009

Pupil Complaints

For boys, the following information is discussed and displayed in every classroom in the Senior School and in the Year 2, 3, 4 & 5 classrooms of the Junior School.

ARE YOU BEING TREATED FAIRLY?  

What to do if you want to make a complaint

 

Do you have any Problems, Complaints, or Suggestions?
If so, the school would like to hear.

How do I make a complaint?
By talking about it - or by writing it down if you find that easier. You can do it by yourself, or as part of a group, or through your parents.

To whom?
To anyone on the staff.

 

Does it matter what the issue is?
No, it can be a big problem or a small one. By discussing it, you may come up with some positive ideas.

What will happen next?
If possible, the staff member will deal with it in person. If not, he or she will go on your behalf to someone who can help.

Do others have to know?
If you are worried about confidentiality, tell the staff - they will understand.

Even if you find the issue hurtful or embarrassing, don't worry - it will only be discussed by staff who can help you.

 

Finally …….

All members of staff at Newcastle School for Boys are concerned about your happiness and safety at school. We are here to help – do not be afraid to complain if you think you, or someone else, is being treated unfairly.

Return to Policies Index
Main School Website